IT Service Management from Hell. E-book. Formato PDF - 9789087538392
di Paul Wilkinson
edito da VAN HAREN PUBLISHING , 2004
Formato: PDF - Protezione: Filigrana digitale
This piece of work claims to be politically incorrect, sexist and IT-centric. And it achieves all three. We recommend this book to you unreservedly if you wish to provide the worst possible practices to your customers. Be aware that most of the items raised as comic issues make uncomfortable reading, because we can all identify someone who really believes in them.
Ean
9789087538392
Titolo
IT Service Management from Hell. E-book. Formato PDF
Autore
Editore
Data Pubblicazione
2004
Formato
PDF
Protezione
Filigrana digitale
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