Henrik Vogt eBooks
eBooks di Henrik Vogt
Open Source Customer Relationship Management SolutionsPotential for an Impact of Open Source CRM Solutions on Small- and Medium Sized Enterprises. E-book. Formato PDF
Henrik Vogt
edizioni Diplomica Verlag collana , 2008
The book reveals the overall importance of a customer relationship management system especially for small and medium-sized enterprises. In addition to the topic of CRM, the increasing importance and possibilities of open source software is revealed.The main research question consists of the idea if open source customer...