RecommendedBe the company people love to recommend. E-book. Formato EPUB - 9788771708158

Un ebook di J. Christian Andersen edito da Books on Demand, 2015

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RecommendedBe the company people love to recommend. E-book. Formato EPUB ebook di J. Christian Andersen

Satisfied customers are good — but not good enough!

Going from customer satisfaction to customer loyalty requires a deeper insight into the mechanics of loyalty and a new perspective on customer service.

Combining theory with solid and inspiring case stories, this book will help you to gain a deeper understanding of the approach to customer service that has brought massive success to some of the world’s leading businesses.

Read the book before your competitors and become the company that customers will love to recommend.

Informazioni bibliografiche

Titolo: RecommendedBe the company people love to recommend. E-book. Formato EPUB
Autore: J. Christian Andersen
Editore: Books on Demand
Data di Pubblicazione: 2015
Formato: EPUB
Protezione: Filigrana digitale
ISBN-13: 9788771708158