Beatrix Barafort eBooks
eBooks di Beatrix Barafort
ITSM Process Assessment Supporting ITIL (TIPA). E-book. Formato PDF
Beatrix Barafort
edizioni Van Haren Publishing collana , 2009
The key to any successful IT Service Management solution are strong, clear processes that are fit for purpose. The continual cycle of service improvements must therefore look at the existing processes and assess how effective they are within changing business requirements.This innovative title not only looks at this...