James Persse eBooks
eBooks di James Persse
The ITIL Process Manual. E-book. Formato PDF
James Persse
edizioni Van Haren Publishing collana , 2012
This practical guide is a great solution to address the key problem how to implement ITIL and ISO 20000 when initial training has been completed. It supports the basic approaches to the fundamental processes – small to medium sized companies will find the concise, practical guidance easy to follow and implement. It...