Troy Dumoulin eBooks
eBooks di Troy Dumoulin
Service Management Strategies that Work. E-book. Formato PDF
Troy DuMoulin
edizioni Van Haren Publishing collana , 2007
Pink Elephant is the world leader in IT management best practices, offering solutions to public and private businesses worldwide, many of them listed in the Fortune 500. The Company specializes in improving the quality of IT services through the application of recognized frameworks, including the IT Infrastructure...
Defining IT Success Through The Service Catalog. E-book. Formato PDF
Troy DuMoulin
edizioni Van Haren Publishing collana , 2007
The Service Catalog is a fundamental IT tool covering the services themselves, default capabilities, measures and primary means of access and provision. In short, it represents the value IT provides to facilitate business operations.Written by industry experts and using real case studies, this valuable title takes...