The Smarter Crew House eBooks
eBooks editi da The Smarter Crew House di Formato Epub
Journey To CentricityA customer-centric framework for the era of stakeholder capitalism. E-book. Formato EPUB
Ilenia Vidili
edizioni The Smarter Crew House collana , 2021
Managers and leaders know that customer centricity means providing positive customer experiences. But what if that’s not enough?In the current age, where Millennials and Generation Z are shaping the very fabric of society and business, to remain relevant, organisations must provide more than occasional good experiences. A...